Terms & Conditions

Last updated: 27 August 2026

These terms are the agreement between you and BlueAcorn Education Ltd for your use of BA Productivity. Please read them – especially section 8, which explains that everything the service generates is a draft for you to check, section 4, which explains your responsibilities when you put student information into the service, and section 11, which explains what happens when you publish something to the Marketplace for other teachers to use. If your account belongs to a school or trust, section 6 is the one that applies to you.

1. Who we are

BA Productivity is operated by BlueAcorn Education Ltd, a company registered in England and Wales under company number 17363744, with its registered office at 66 Paul Street, London, England, EC2A 4NA. In these terms, “we”, “us” and “our” mean that company, and “you” means the person using the service.

You can contact us at [email protected]. Automated emails from the service (such as password resets) are sent from [email protected] and cannot receive replies.

We also run BlueAcorn Education. BA Productivity is a companion product to it, but the two are separate services with separate terms: signing in to BA Productivity with a BlueAcorn Education account, or exporting your work into it, does not change the terms that apply to your use of BlueAcorn Education itself.

By creating an account or using the service you accept these terms. If you do not accept them, please do not use the service.

2. Who can use BA Productivity

BA Productivity is a professional tool for teachers and other education staff aged 18 or over. It is not designed for, marketed to, or intended to be used by students.

Students must not create accounts. Students may take part in a quiz you share with them, or a lesson you set for them, without an account (see section 10), but they are never our users and never contract with us.

If you are using the service in the course of your employment at a school, college or trust, you confirm that you are authorised to accept these terms and to use the service for that purpose.

3. Your account

You can create an account with an email address and a password of at least eight characters, or sign in with BlueAcorn Education. Where your school has set up your account through BlueAcorn Education, that account may have no separate password and your school may be able to control, suspend or remove your access to it.

You may also be invited into your school or trust’s organisation by one of its administrators. The account stays yours – the invite grants it the paid plan, and an administrator can see how much you have used the service and can remove you from the organisation, but not read your work. Section 6 sets out what that means in full.

You are responsible for keeping your login details secure and for everything done through your account. Tell us at [email protected] straight away if you think someone else has access to it.

Signing in sets a session cookie so we can keep you signed in for up to seven days. This cookie is strictly necessary for the service to work. See our Privacy Policy for details.

One account is for one person. Please do not share logins across a department; each teacher needs their own account.

4. Your content and student information

“Your content” means everything you put into the service: topics, pasted lesson notes, presentations, worksheets, quizzes, booklets and workbooks, slide templates, mark schemes, your class roster, and any student names, student answers or photographs of student work you upload for marking or that reach you through a quiz or a lesson you have set.

In data protection terms, you (or the school you act for) are the controller of student information and we are a processor acting on your instructions. The written contract required by Article 28 of the UK GDPR is our Data Processing Terms, which form part of these terms and take effect when you accept them – there is nothing your school needs to sign. They set out what we may do with student information, the security we apply, who our sub-processors are and how we notify you of a change to them, how we help you answer requests from students and parents, and what happens to the information when you stop using the service. If your school needs a signed counterpart or wants to use its own agreement instead, email [email protected].

Please keep student information to the minimum you actually need. In particular, do not upload information about a student’s health, religion, ethnicity, sexuality or any other special category data, or safeguarding records, unless it forms an unavoidable part of the work being marked.

You also confirm that you have the right to use anything else you paste in, and that your content does not infringe anyone else’s copyright. Textbook extracts, past papers and other published material are usually protected by copyright, and your school’s copyright licences may not cover uploading them to a third-party service.

You keep ownership of your content. You give us a licence to store, copy and process it, and to send it to the third-party providers listed in our Privacy Policy, purely so that we can run the service for you. That licence ends when you delete the content or close your account.

The exceptions are the two places you can deliberately hand something to other teachers: publishing it to the public Marketplace, and, if your account belongs to a school or trust, sharing it into that organisation’s own library. Both are acts of sharing, and in both a copy someone has already taken cannot be recalled – so the permissions you give outlast deleting the original or closing your account. Section 11 sets out exactly what those permissions are for the Marketplace, and section 6 for an organisation’s library. Nothing is ever shared or published unless you choose to share or publish it.

5. Plans, limits and payment

BA Productivity has a free plan and a paid Pro plan. Both include monthly usage allowances:

A dash means the feature is not on that plan at all, rather than an allowance you have used up. Booklets, the workbooks built from them, and setting a workbook as a lesson for a class are Pro features: on the free plan they are not available, and waiting for a reset will never make them available.

The marked answers and lesson attempts allowance is a single pool covering two things: each student answer you mark, and each attempt at a lesson you have set from a workbook. A lesson attempt counts as one, however many sections the pupil works through. So the pool stretches further or less far depending on how you use it – 200 marked answers and no lessons, 200 lesson attempts and no marking, or any mix of the two. Bear in mind that a lesson set for a class of thirty draws thirty from the pool as the work comes in, and that this happens because pupils hand work in rather than because you pressed anything.

Allowances reset at the start of each billing period and do not roll over. Your billing period runs from the day your subscription renews, or from the day you signed up if you are on the free plan – not from the first of the calendar month. If you reach an allowance you can keep using everything you have already made; you just cannot generate more until the allowance resets or you upgrade. We may adjust these allowances, and will tell you before reducing them on a paid plan.

Alongside those allowances there is an overall limit on how much AI processing one account can use in a billing period. It sits well above what the allowances above cost to deliver, so ordinary teaching use will not reach it – it exists to catch runaway or automated usage, or an account being shared far beyond one person. It applies to everything the service generates, including features shown as “included” above that have no separate monthly allowance. If an account does reach it, creating new material pauses until the period resets; everything already made stays available to view, edit, print and export. We may adjust this limit as our costs change, on the same basis as the allowances above. Contact us if you think you have hit it in normal use, because that probably means we have set it wrong.

What a finished document carries at its foot depends on the plan behind it. On a free account, worksheets, booklets, presentations and quizzes are exported with a single line saying they were made using BA Productivity. On a paid plan that line is not there: an individual subscriber’s documents carry nothing of ours, and an organisation’s carry the organisation’s own name and logo instead if it has set one up (section 6). Nothing about this changes who owns the material – it is yours either way, as section 12 says.

Pro costs £5.99 per month, or £4.99 per month when billed annually (£59.88 per year). All prices are in pounds sterling and include VAT where applicable.

Payments are taken by Stripe. We never see or store your card details. Your subscription renews automatically each month or year until you cancel, and you authorise Stripe to take the renewal payment on our behalf.

If a payment fails we may keep your Pro features on for a short grace period while Stripe retries. If it still fails, your account returns to the free plan; your saved work stays where it is, but it may exceed the free allowances until you next generate something.

We may change our prices. If we change the price of a plan you are on, we will tell you by email before the change takes effect, and you can cancel before renewal if you do not want to continue.

6. School and trust accounts

A school, college or trust can buy BA Productivity for its staff instead of each teacher buying it themselves. This section applies on top of the rest of these terms wherever an account belongs to an organisation; everything else in them still applies to you personally.

Who is contracting with us

Where an organisation buys the service, our customer is the organisation, and the person who sets it up confirms that they are authorised to commit it. Each teacher still has their own account and still accepts these terms for their own use of it. So there are two relationships running at once: ours with the organisation about paying for the service, and ours with you about how you use it.

Seats and pooled allowances

There are two ways an organisation can buy:

• Seats. The organisation buys a number of seats, from two upwards, at the Pro price per seat. Each person holding a seat gets the Pro plan and the Pro monthly allowances in section 5, on their own account, exactly as if they had bought it themselves. An invite that has been sent but not yet accepted holds a seat until it is accepted, cancelled or expires.
• A shared pool. Instead of seats, an organisation can buy a block of generations that everyone draws on together. There are then no per-person monthly allowances: any member can generate anything until the pool is used up, at which point it stops for everyone until the organisation tops it up or the pool renews. Some of the more expensive kinds of generation are capped at a share of the pool so that one kind cannot consume all of it; those caps are shown on the organisation’s own page in the app.

The overall AI processing limit described in section 5 still applies per account under both arrangements. It is a safety limit against a runaway or shared account, not a second allowance, and pooling the quota does not pool it.

Joining, leaving and being removed

People join by accepting an invite from an administrator; invites are sent by email and expire after fourteen days. An administrator can make another member an administrator, and can remove a member, which frees their seat. You can also leave an organisation yourself at any time from your account. An organisation must always have at least one administrator, so the last one cannot leave or be demoted until somebody else is made an administrator.

Leaving or being removed does not touch your work. Your account, and everything in it, remains yours: you simply drop back to the free plan, or to your own subscription if you have one, along with the free allowances that go with it. Anything you had already shared into the organisation’s library stays there for your former colleagues – see below.

What an administrator can see

The organisation’s shared library

Members can share a worksheet, quiz, presentation or booklet into a library that only that organisation can see, and take copies of what colleagues have shared. This is separate from the public Marketplace in section 11: nothing here goes on the public web, and nothing is shared unless you choose to share it.

Sharing takes a frozen copy at that moment, so editing or deleting your original afterwards does not change what colleagues see. Taking your item out of the library stops anyone new from copying it, but, as with the Marketplace, it does not reach into copies colleagues have already taken, and neither does leaving the organisation or closing your account. Never share anything containing student information – a shared item is visible to every member of your organisation.

Your organisation’s logo on your work

An administrator can upload the organisation’s logo and turn on having it appear on the material members print and export. If your administrator turns this on, it appears at the foot of the worksheets, booklets, presentations and quizzes you export, in place of anything of ours. Uploading a logo confirms that the organisation is entitled to use it that way. See section 5 for what a document carries when it is not an organisation’s.

Paying, renewing and running out

An organisation pays either by card through Stripe, in which case the subscription renews automatically until it is cancelled, or against an invoice or purchase order for a fixed period agreed with us. Seat changes are priced by Stripe and the amount is shown before anything is confirmed. Seats cannot be reduced below the number of people and open invites already using them; remove those first.

When an organisation’s subscription lapses, is cancelled, or its agreed period runs out, its members return to the free plan. Their accounts and their work are untouched, but their saved work may exceed the free allowances until they next generate something. Where we can, we will warn an administrator before an agreed period runs out rather than let access stop without notice.

The 14-day cancellation right in section 7 is a consumer right and does not apply to a purchase made by or for an organisation.

7. Cancelling

You can cancel at any time from the billing page in your account, which opens the Stripe customer portal. Cancelling stops future payments; you keep Pro features until the end of the period you have already paid for. We do not give partial refunds for unused time unless the law requires it.

If you are a consumer (buying it yourself rather than through your school), you normally have a 14-day right to cancel a distance contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Because the service starts immediately when you subscribe, you ask us to begin supplying it during that period and you acknowledge that you lose the right to cancel once the service has been fully performed. If you cancel within 14 days before then, we will refund what you paid less a proportionate amount for what you have used.

This 14-day right does not apply to purchases made by or for a school or other organisation.

8. AI-generated material

The service lets you pick an exam board, subject and level. That guides the generator; it is not a guarantee of alignment with any specification, and no exam board endorses, approves or checks this service. Marks and mark schemes carry no academic authority and should never be the sole basis of a grade, a report or a decision about a student.

Where the service reads a photograph of handwritten work, the transcription is shown to you for correction before anything is marked. Please check it – handwriting recognition makes mistakes, and a misread answer marks badly.

AI models can produce similar output for different users, so we cannot promise that generated material is original or that it does not resemble someone else’s work. Images that the service finds for you through image search are third-party material owned by other people and provided only as search results. They come with their own licences and restrictions. Check that you are permitted to use an image before you publish, print at scale or share a deck outside your class.

9. Acceptable use

Please use BA Productivity for preparing and marking teaching material, and not for anything else. You agree not to:

• use the service for anything unlawful, or to create material that is harassing, hateful, defamatory, obscene or harmful to children;
• upload student information you are not permitted to share, or use the service to build a profile of a student beyond marking their work;
• publish anything to the Marketplace, or share anything into your organisation’s library, that contains student information, that belongs to someone else, or that is advertising rather than teaching material;
• inflate how often a listing appears to have been used, or interfere with anyone else’s listings;
• try to get around usage allowances, payment, or any other limit – including by creating multiple accounts;
• try to extract, copy or reverse-engineer our prompts, templates, rubric library or model configuration;
• scrape or access the service by automated means, or put load on it that is not ordinary teaching use;
• resell the service, or use its output to build or train a competing product;
• probe, attack or disrupt the service or the systems it runs on, or access anyone else’s account or content.

We monitor usage at the level we need to run the service, spot abuse and account for costs. We do not read your content routinely, but we may look at specific content where we reasonably need to investigate a suspected breach of these terms, a security problem or a legal obligation.

10. Share links for students

There are two ways to put work in front of a class without your students needing accounts: sharing a quiz, and setting a lesson from a workbook. Both work the same way. The service creates a link or join code containing a random token; the student opens it, types the name they choose, and answers. They never need an account, and they never see anyone else’s answers.

A lesson goes further than a quiz: what the pupil writes is marked by AI and feedback is produced for it, and both the marks and the feedback are drafts for you to check, exactly as section 8 describes. The answers to a workbook are never shown to the pupil. Each attempt at a lesson counts against your monthly allowance – see section 5.

Anyone who has the link or code can open it and submit an answer under any name. The link is unlisted rather than secret, it currently has no expiry date, and there is no password on it. Please share it only with your class, avoid posting it publicly, and treat the responses as unverified – you cannot be certain a submission came from the student whose name is on it.

Where you keep a roster of student names, submissions that match a name on it are gathered under that student and the rest wait for you to file them. That matching is yours to do and yours to correct; the service never guesses.

You are responsible for telling your students, in an age-appropriate way, that their name and answers go to you through this service. Our Privacy Policy explains what happens to that information.

11. The Marketplace

The Marketplace lets you publish a finished presentation, or a slide template you have designed, so that other teachers can find it and copy it into their own library, and lets you take theirs the same way. Everything this section says about a published presentation applies in the same way to a published template. A template can also be shared privately with another teacher by giving them a short code, which works like the share links in section 10: the code is the permission, so give it only to the people you mean to. Listings are on the public web, so anyone can read one; taking a copy needs an account. It is free in both directions: no money passes between teachers, and nothing you publish is sold. Nothing you make is ever published unless you choose to publish it. Where a listing of yours is used a great deal we may say thank you by taking something off your next bill – see “a thank you when your work gets used” below, which is a discount and not a payment.

Who can see a listing

Signed-out readers see the first slide in full and are asked to create an account to see the rest; an account is always needed to take a copy or download one. That is a limit on convenience, not a promise of confidentiality – anyone can create a free account, so treat everything in a published deck as public, including the first slide.

Unpublishing removes the listing and its public page. As below, it does not reach back into copies already taken, and pages already indexed by a search engine or saved elsewhere may persist for a while afterwards.

Publishing cannot be undone for copies already taken

When you publish, we take a frozen copy of the presentation as it stands at that moment, and that is what other teachers see and copy. Editing the original afterwards changes nothing on the Marketplace until you choose to update the listing.

What you are giving permission for

You keep ownership of everything you publish. Publishing transfers it to nobody – not to us and not to the teachers who use it. What it does is give two permissions:

• To us – a non-exclusive, worldwide, royalty-free licence to store, copy, display and distribute the presentation through the service, and to make the technical changes needed to do that, such as producing a preview or a thumbnail. This runs for as long as the listing is up, and after that only so far as we need it in order to support copies already taken.
• To other teachers – a non-exclusive, royalty-free licence for each teacher who copies your presentation to use, adapt, print, export and share it for their own teaching, including with their classes and colleagues. Because a copy cannot be recalled, that permission is permanent for copies already taken. It does not allow anyone to resell your material or to publish it as their own outside the service.

Your name is shown on everything you publish, and is recorded alongside every copy taken, so that teachers using your material can see who made it.

A thank you when your work gets used

When other teachers have taken lessons of yours 100 times, we take £1 off your next bill, and again for each further 100. You do not have to do anything to claim it and you do not have to be a paying subscriber for it to build up – it sits on your account and comes off the first bill you get.

The details, so there is no doubt about what it is:

• A use means a different teacher taking a copy of one of your listings. Taking your own listing does not count, and the same teacher taking the same lesson again does not count twice.
• It is credit against what you owe us, nothing more. It has no cash value, cannot be exchanged for money, cannot be transferred to anyone else, and is not refunded if you cancel. Any credit left over when you close your account is simply lost.
• We can change the rate, cap it, or stop offering it, for everyone or for one account. Credit already applied to a bill stays applied.
• We may withhold or take back credit where the usage behind it does not look genuine – accounts made to copy your own listings, coordinated copying, or anything else that inflates the count artificially. We would rather ask you about it first, and normally will.

What you must not publish

Each time you publish you confirm that the material is yours to share: that you made it or have permission, and that it does not contain anyone else’s copyright material. This matters more here than anywhere else in the service. A textbook extract, an exam question or an image found through image search may be fine in a deck you use with one class and not fine at all once it is being copied by teachers you have never met – section 8 explains why images in particular need checking.

If someone brings a claim against us because of something you published, you agree to cover the reasonable costs of dealing with it.

We check what is published, but not whether it is any good

Everything submitted goes through an automated content check before it appears, and may be held for a person to review. We may decline to publish it, or take a listing down afterwards, if we reasonably consider that it breaks these terms – without warning where the problem is serious. If you think we have got that wrong, email [email protected] and a person will look again.

That check is looking for material that does not belong on a teaching marketplace. It is not a check of whether anything is factually correct, aligned to a specification, well made or suitable for your class, and it can miss things.

Telling us about a problem

If you see something on the Marketplace that infringes your copyright, contains student or other personal information, or is otherwise inappropriate, email [email protected] with the title of the listing and what is wrong with it, and we will look into it. If you are reporting your own copyright, please tell us what the material is and confirm that you hold the rights to it.

12. Intellectual property

We own the service itself – the software, design, prompts, templates, rubric library and everything else we have built. Nothing in these terms transfers any of that to you. The BA Productivity and BlueAcorn Education names and logos may not be used without our permission.

You own your content, as set out in section 4. As between you and us, the material the service generates from your inputs is yours to use, adapt, print and share for your own teaching. We make no claim over it, and we do not warrant that it is free of third-party rights (see section 8). Publishing to the Marketplace does not change who owns anything; it grants the permissions described in section 11, and nothing more.

We may use anonymous, aggregated statistics about how the service is used to improve it. We do not train any AI model of our own on your content, and the providers that handle student work are contractually barred from training on it either. The provider used to generate teaching material does train on what it receives, which is why the generation tools should only ever be given topics and lesson notes – our Privacy Policy sets out exactly who sees what.

13. Availability, suspension and ending the agreement

We work to keep the service running, but we do not promise it will be uninterrupted or error-free and we do not offer a service level agreement. The service is still developing: features may change or be withdrawn, and it depends on third-party providers whose own outages can take it down.

Please keep your own copies of anything you rely on. Export or print work that matters to you rather than treating the service as your only store.

We may suspend or close your account if you seriously or repeatedly breach these terms, if we are required to by law, or if your school withdraws the account it provisioned for you. Where we reasonably can, we will warn you first and give you a chance to retrieve your work.

You may close your account at any time by emailing [email protected], or [email protected] if you are also asking us to erase your information under data protection law. We will delete your account and the content attached to it, and confirm when that is done. If you are on Pro, cancel your subscription as well (see section 7).

Closing your account also takes down any Marketplace listings you have. It does not remove copies that other teachers already took while those listings were up – those copies are theirs and stay in their libraries, as section 11 explains. The same is true of anything you shared into an organisation’s library, and of copies your colleagues took from it (section 6).

14. Our responsibility to you

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. If you are a consumer, your statutory rights are unaffected.

Subject to that, and given that this is a drafting tool whose output you are required to check:

• we are not responsible for any loss arising from your reliance on AI-generated material that you did not review – including incorrect marks, feedback, mark schemes or factual errors in teaching material;
• we are not responsible for loss of your content where you have not kept your own copy, though we will of course try to restore it;
• we are not liable for business losses such as loss of profit, revenue, contracts or reputation;
• we are not liable for anything caused by a third-party service we depend on, or by your breach of these terms;
• we are not responsible for material another teacher published to the Marketplace, or for what happens when you use it – we did not write it and we do not verify it;
• our total liability to you for all claims in any 12-month period is limited to the amount you paid us in that period, or £100 if you are on the free plan.

We provide the service with reasonable care and skill. Beyond that, and to the extent the law allows, we exclude all other warranties – including any implied warranty that the service or its output is accurate, complete or fit for a particular purpose.

15. General

Changes to these terms. We may update these terms as the service changes. We will post the new version here with a new “last updated” date, and for significant changes we will tell you by email or in the app before they take effect. Continuing to use the service after that means you accept the new terms; if you do not, you can close your account.

Whole agreement. These terms and the Privacy Policy are the whole agreement between us about the service, and replace anything said beforehand.

Severability. If any part of these terms turns out to be unenforceable, the rest continues to apply.

Waiver. If we do not enforce a right straight away, that does not mean we have given it up.

Transfer. You may not transfer your account or these terms to anyone else. We may transfer them to another company as part of a reorganisation or sale of the business, and will tell you if we do.

Third parties. Nobody other than you and us has any right to enforce these terms.

Links. The service links to and displays material from other websites. We do not control them and are not responsible for their content.

16. Governing law

These terms are governed by the law of England and Wales, and disputes about them will be dealt with by the courts of England and Wales. If you are a consumer living elsewhere in the United Kingdom, you may also bring proceedings in the courts of the part of the UK where you live.

If something has gone wrong, please email [email protected] first – we would much rather sort it out directly.